Standards and Certifications. Kajeet uses NIST and ISO frameworks as guidelines to craft policy, establish standards, implement technology, and manage security. The Sentinel platform has been audited for SOC 2 Type 1 compliance by a certified third party.
Identification and Authentication. We utilize multi-factor authentication (MFA / 2FA) wherever possible. By provisioning access for users, applications, and systems according to the principle of least privilege, we limit access to the greatest extent possible, granting it only as necessary to perform a function.
Data Protection. Customer data is stored and processed in accordance with industry best practices. This includes appropriate administrative, physical and technical safeguards to secure data from unauthorized access, disclosure, and use.
Data Sharing. Data Ownership: All data gathered from a customer or the devices they own and manage remains the property of the customer with complete and unequivocal rights to dictate how they want their data to be used. Data Collection and Use: Data will only be collected by Kajeet as necessary to fulfill its duties as outlined in the customer’s contract or service agreement. Furthermore, Kajeet will use data only for the purpose of fulfilling its duties and providing services to customers, and for improving its services.
Data Backup. System backups are scheduled and managed through an automated system. Full backups of application and database components are performed weekly, incremental backups are performed daily, and data is synced real-time between datacenters.