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HOW TO CONTACT OUR TEAM

Login to the Kajeet Knowledge Center and open a ticket.
Email our Support team educare@kajeet.com
You can always check the current status of your devices by going to kajeet.com/status. This page will tell you if your device is suspended, has hit a data limit, or if your account is out of MBs or points.

Kajeet SmartSpot Guides

Click on the SmartSpot device that you have to get the full Quick Start Guide.

SmartSpot 900

affordable internet smartspot

SmartSpot 6620

low income internet smartspot

SmartSpot 975

Download guide in English Watch How-To Operate Video

SmartSpot 800

low income internet smartspot

SmartSpot T-41

school internet smartspot

SmartSpot 923

low cost internet smartspot
Download guide in English  Watch How-To Operate Video

Kajeet SmartBUS RESOURCES

Click on the SmartBus device to get the full guide

SmartBus 900 Quick Start Guide

SmartBus 900 Router
Download guide in English

Bus Driver Guide: Portable SmartBus

Bus Driver Guide: Portable SmartBus
Download the guide in English

Bus Driver Guide: Installed SmartBus

Bus Driver Guide: Installed SmartBus
Download the guide in English
smartspot school internet poster

Download SmartSpot Posters for Your School

Looking for an additional way to spread the word about your Kajeet SmartSpot program? Download this SmartSpot poster to let students know they can check out a SmartSpot.

English: 8.5" x 11"
English: 8.5" x 14"
Spanish: 8.5" x 11"
Spanish: 8.5" x 14"

Sentinel 101 Videos

Learn how to get the most out of your Kajeet program by becoming a Sentinel expert!

HOW TO SUSPEND A LOST/STOLEN DEVICE

 

 

ACCOUNT DASHBOARD vs USER DASHBOARD

 

How to check account data usage

 

 

HOW TO CHECK ACCOUNT WEBSITE ACTIVITY

 

 

HOW TO CHECK USER DATA USAGE AND WEBSITE ACTIVITY

 

 

HOW TO CHECK DEVICES OUT OF AND BACK IN TO SENTINEL

 

 

HOW TO CREATE AND SCHEDULE REPORTS

 

 

HOW TO USE THE SMARTBUS GPS LIVE VIEW

 

 

HOW TO USE THE SMARTBUS GPS LOCATION HISTORY

 

 

CUSTOMER MEDIA KIT

Want to spread the good news about your Kajeet program? Check out our Customer Media Kit page for content your school or district can use.