We hope you, your team or your students do not run into difficulties with our solution. However, if you do have issues connecting to the network with the Kajeet SmartSpot® or have trouble with your Sentinel account. Please do not hestitate to reach out to our support team.
How to Contact Our Team:
- Login to the Kajeet Knowledge Center and open a ticket.
- Email our Support team firstname.lastname@example.org
- You can always check the current status of your devices by going to kajeet.com/status. This page will tell you if your device is suspended, has hit a data limit, or if your account is out of MBs or points.